Grievance Policy for Students and Parents
This Grievance Policy applies to De La Salle College Malvern (DLS).
This policy outlines De La Salle’s procedures for resolving student and parent complaints in an effective and timely manner.
The Victorian Registration and Qualifications Authority (VRQA) guidelines stipulate that schools must provide best-practice procedures to manage grievances and complaints with respect to the minimum standard of student wellbeing.
De La Salle may, from time to time, review and update this Grievance Policy to take account of new laws and technology and changes to DLS operations and practices.